1. IMPORTANT INFORMATION

This Privacy Notice aims to give you information on how we collect and process your personal data using this website, including any data you may provide through this website when you enter an event or otherwise interact with us.

This website is not intended for children and we do not knowingly collect data relating to children, except regarding child entries for some of our events when such information is submitted by parents or guardians.

2. WHO WE ARE

Killary Adventure Westport Limited incorporated and registered in Ireland with Company number 435369 whose registered office is at Leenane, Co Galway. T/a ‘Killary Gaelforce (KG). The company’s correspondence address is Killary Adventure Co, Derrynacleigh, Leenane, Co. Galway, Ireland.

When you use our services, you’ll share some information with us. We want to be upfront about the information we collect, how we use it, who we share it with and the choices we give you to control, access and update your information. For the purposes of data protection legislation, we are the data controller of your personal data.If you have any comments, questions or requests regarding this privacy policy please reach out to us per email to info@gaelforceevents.com.

3. THE PERSONAL INFORMATION WE COLLECT AND USE

3a. Information collected by us

If you have registered with us, or enter events with us, we will have your email address, telephone number, postal address and the method you chose to make your purchase with. We also collect information about how you use our services, such as the types of content you view or engage with or the frequency and duration of your activities.

If you have entered an event, we will also collect personal information including your date of birth emergency contact (next of kin) information, and your consents to receive communications from event sponsors and partners.

In addition, our servers, logs, and other technologies automatically collect certain information (see below) to help us administer, protect, and improve our services; analyse usage; and improve users’ experience. We share personal information with others only as described in this policy, or when we believe that the law permits or requires it.

3b. Information we collect automatically

Cookies: We may use cookies and other technologies such as web beacons, web storage and unique advertising identifiers to collect information about your activity, browser and device. This data helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. If you prefer, you can remove or reject browser cookies through the settings on your browser or device. However, rejecting or removing cookies could affect the availability and functionality of our services.

Device information: We may also collect information about your device each time you use a site. If you have an account with us, we may collect information from or about the computers, phones or other devices where you log into our services. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices.

Here are some examples of the device information that we collect:
Attributes such as the operating system and hardware version.
Browser type and IP address
Log information: We also collect log information when you use our website. That information includes, among other things:
Details about how you’ve engaged with us.
Device information, such as web browser type and language.
Access times.Pages viewed.
IP address.
Identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
Pages you visit before or after navigating to our website.

3c. How we use your personal information

We use your information in several different ways. The table below set this out in detail, showing what we do, and why we do it.

Category of Personal Data Purpose for Processing Legal basis under the GDPR
Name and Contact Details Deliver your purchase to you Performance of a contract
  Send you service messages by email or text, such as order updates Performance of a contract
  Send you information by email about our new products or services Consent
  So that you can enter an event Performance of a contract
  Fraud prevention and detection Legal Obligation
Date of birth information Fraud prevention and detection Legal obligation Legal Obligation
Payment information (we don’t store this information) Take payment and give refunds Performance of a contract
  Fraud prevention and detection Legal Obligation
Contact history with Gaelforce Events, eg. over the phone, email or social media Provide customer service and support Performance of a contract
  Train our staff Legitimate interests
Information about your phone or laptop, and how you use our website Improve our website and set default options for you Legitimate interests
  Fraud protection and detection Legal obligation

 

3d. Who we share your personal information with

We share your data with the following categories of companies as an essential part of being able to provide our services to you:

Members of the Killary Adventure Westport group of companies, as sometimes different entities in our group are responsible for different activities.

Companies that get your order to you, such as payment service providers and delivery companies.

Companies who provide communication services such as bulk emailers.

Professional service providers, such as marketing agencies, advertising partners and website hosts who help us run our business.

Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud.

Companies who take part in the operation of events, such as timing and medical services contractors.

Companies approved by you, such as social media sites.

Here is a list of our third-party suppliers:

Third Party Service Provider Category of information supplied Why Link to privacy notice
An Post Name, address Delivery, Tracking www.anpost.com/Privacy
Red Tag Timing Name, address, date of birth, gender Provision of event timing and results services  
Mailchimp Name, email address Service email provider www.mailchimp.com/legal/privacy/
Civil Defense Ireland Name, address, phone number, email address, next of kin contact information Provision of event medical services www.civildefence.ie/privacy-and-cookies
Mountain Rescue Name, address, phone number, email address, next of kin contact information Provision of event medical services  

 

We will not share your personal information with any other third party.

3e.How long your personal information will be kept

We will hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

4. CHILDREN

What we do with the personal information

We will only collect information about children where we have the express consent from the child’s parental guardian. The information we collect will only be used by Killary Adventure Westport Limited and our partners to provide relevant event entries and participation. We need to use the information that you provide to fulfil our agreement with you to provide the service.

5. CONTROL OVER YOUR INFORMATION

Under the General Data Protection Regulation, you have several important rights available to you for free. In summary, those include rights to:

Be informed about how your personal information is being used (hopefully this privacy policy explains it all)

Access the personal information we hold about you if you hold an account or request to access all your personal information over email if you are not an account holder.

Request that we transfer elements of your data to another service provider.

Request us to correct any mistakes in your information which we hold.

Request the erasure of personal information concerning you in certain situations.

Receive the personal information concerning you which you have provided to us, in a structured format.

Stop any direct marketing

Object to processing of your personal data

If you would like to exercise any of these rights, please:email, call or write to us at Privacy, Gaelforce Events, Derrynacleigh, Leenane,Co. Galway, Ireland, or email info@gaelforceevents.com;

Let us have enough information to identify you;let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill);

Let us know the information to which your request relates

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made many requests. In this case, we will notify you and keep you updated.

6. KEEPING YOUR PERSONAL INFORMATION SECURE

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org.

7. CHANGES TO THIS PRIVACY NOTICE

This privacy notice was published on 14/11/2018 and last updated on 14/11/2018. Any changes we make to this notice will be posted on this page.

8. HOW TO CONTACT US

If you wish to contact us please send an email to info@gaelforceevents.com or write to Privacy, Gaelforce Events, Derrynacleigh, Leenane,Co. Galway, Ireland.

9. GLOSSARY

Lawful Basis

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.